Frequently Asked Questions

All your questions answered

All your questions answered

  • Yes, absolutely. In addition to in-home organising across Sydney, we also offer virtual organising sessions, allowing us to work with clients regardless of location. For in-home projects outside Sydney, travel can be arranged and any associated travel fees will be discussed prior to booking your consultation so everything is clear from the outset.

  • Decluttering can be done in a few different ways, and there’s no one-size-fits-all approach. Some clients prefer to declutter prior to their organising session, others choose to declutter as part of our organising process, and in some cases we recommend a dedicated decluttering session beforehand.

    During your consultation, we’ll assess the space and advise on the best course of action based on your goals, timeline, and the volume of items involved.

  • Extra Orderly provides professional home organising services across Sydney, including the Northern Beaches, Eastern Suburbs, North Shore and Inner West.

    We also offer virtual organising sessions for clients anywhere in Australia. If you’re unsure whether we service your area, please get in touch and we’ll be happy to confirm availability and any applicable travel arrangements.

  • Your level of involvement is entirely up to you. Some clients prefer to be hands-on, while others are happy for us to take the lead and enjoy the finished result.

    We’ll guide you through any key decisions as needed and tailor the process to suit your preferences, schedule and the type of space we’re working on. This is something we’ll clarify during your consultation to ensure the experience feels seamless and supportive.

  • This is something we consider carefully throughout every project. Our systems are designed to feel intuitive, realistic, and easy to maintain for you, your family, and your day-to-day routines - not overly rigid or complicated.

    We also offer refresh sessions for existing clients, allowing us to revisit a space, make small adjustments, and ensure everything continues to work as your needs evolve.

  • The consultation is so important for many reasons. Firstly we love to get to know my clients, hear a bit about your lifestyle & also of course, see the space! From here we are able to plan with all of this in mind. The consultation is also when we get all the necessary measurements, pictures & take notes about all the details of the space. If you live far away or want to skip this step, we can chat about a phone consultation & if this could work for you.

  • After the consultation we send you a project proposal briefly outlining plans, timeframes & total estimated costs. From here you can decide if you want to go ahead with the service or we can adjust any details to fit your needs, budget etc or you might decide to hold off. No pressure!

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